The University provides a free and confidential counselling service that is available to all undergraduate and postgraduate students, including students studying entirely online. Students can access up to 6 counselling sessions in a calendar year.
Our counsellors have qualifications in psychology and social work and are highly experienced in a broad range of areas including mental health, education, cross cultural counselling, disability, sexual diversity, drugs and alcohol, trauma, sexual assault and family and relationship issues.
The service is open Monday-Friday, 8:45am to 5:00pm at the main campus at Bedford Park. We can also provide face-to-face counselling appointments at Sturt and Tonsley Park Campuses. For those who are not on these campuses, we can provide counselling appointments via telephone and Skype.
If you are new to the counselling service, please email us on firstname.lastname@example.org and leave your full name, phone number, student ID, and the best times of the day to ring you and a counsellor will contact you by phone.
If possible, please use your Flinders email, as messages from private email addresses sometimes go to our spam folder.
Please take note of how we handle your confidential information.
If you have seen a counsellor previously and wish to make another appointment, please call on 8201 2118 or contact your counsellor by email.
If you need to speak to someone urgently
If you need to speak with someone urgently, and it is between 8.45am and 5.00pm please call 8201 2118.
If it is out-of-hours (5.00pm to 9.00am, weekends, public holidays), contact the dedicated Flinders Out-of-hours Crisis Line by calling 1300 512 409 or texting 0488 884 103.
A note about inclusiveness
Here at the Counselling Service, we are mindful that some students may be cautious about seeking help because of fears of overt or subtle discrimination. This includes LGBTIQA students, Indigenous students, Culturally and Linguistically Diverse students, students of faith, students on the Autism Spectrum and students with mental illness or disability.
Our goal is to make the Counselling Service a safe space for everyone. To this end, we have undertaken a number of service changes in order to ensure that students from diverse backgrounds feel welcome.
- All of our counsellors have done LGBTIQA awareness training
- Many of our staff are listed as members of the Ally Network
- We have close ties to Yunggorendi, including a shared counselling/ Indigenous support role
- Oasis, which is managed by Health, Counselling and Disability Services has chaplains available for students seeking support around their faith and spirituality
- Recently our counsellors did training with Autism SA on better supporting the needs of students on the Autism Spectrum
- Our counsellors have qualifications in psychology and social work and are highly experienced in a broad range of areas including mental health, education, cross-cultural counselling, disability, sexual diversity, drug and alcohol, trauma, sexual assault/harassment and family and relationship issues
- Our handouts include services for students from diverse backgrounds
We want all students to feel comfortable seeking help and support from the Counselling Service. If you are needing support but unsire about whether the Counselling service will be appropriate, please contact our intake workers on 8201 2118 or email@example.com