Information for Flinders University Staff
Whilst our counselling service is primarily for students, staff may attend if there is a crisis situation or a problem with which they need immediate assistance. The counsellors are able to provide one-off sessions and may then refer the staff member to an appropriate service or the Employee Assistance Program.
We also recommend that staff who are concerned about a student or student-related situation, should contact a counsellor to discuss the matter. This can be done via a phone call to reception (8201 2118) or emailing firstname.lastname@example.org. The staff member does not need to disclose the student’s identity.
Finally, staff can contact our Disability Advisors if they wish to make a referral, gain information in relation to staff or students who have a disability, discuss what constitutes an appropriate accommodation, or gain information regarding your legal obligations in relation to the Disability Discrimination Act and university policy.
If you wish to refer a student to any of our services, you can pass on our contact details (i.e. this website) to the student who can then email or ring to book an appointment or simply come in. If the student is very distressed, or you have concerns about their safety, we will endeavour to see them that day. You can speak to the reception staff about any available appointment times, or ask to speak directly with a counsellor.
Information for external referrers
We provide confidential and professional health, counselling and disability services to all currently enrolled Flinders University students, including those studying completely online.
We can also assist students with issues related to bullying, discrimination, harassment sexual harassment and victimisation (known as equal opportunity concerns).
Our core services include:
1. A bulk-billed GP practice and medical centre providing emergency and routine medical care, first aid, health screens, staff medicals, minor surgery, health education, vaccinations, referrals and onsite SA Pathology services.
2. A free and confidental counselling service that provides support to students on a variety of issues: mental health, academic performance, transition to university life, studying with a disability, sexual diversity, drugs and alcohol, trauma, sexual assault and family and relationship issues.
Our counsellors take a solution-focused time-limited approach to addressing student issues, providing up to 6 sessions per year per student. For students with issues requiring longer term management, we look to establish working relationships with other service providers in the community.
3. A Disability service that provides free, confidential services for students who have a disability. A 'disability' can be a medical condition, mental health condition, learning difficulty, or any disability that impacts on study. Carers of people who have a disability can also contact a Disability Advisor.
Our Disability Advisors negotiate adjustments for students to improve access to their study and the university. Disability Advisors also provide advocacy on behalf of individual students or on disability issues that affect a number of students.
4. A Student Equal Opportunity Service that assist students in the resolution of complaints under the Equal Opportunity Policy, including: bullying, discrimination, harassment, sexual harrassment and victimisation.
If you are seeing a Flinders University student and are wanting to refer to our service, simply refer them to our website to learn more - http://www.flinders.edu.au/current-students/healthandcounselling/ or call 8201 2118 to speak to one of our counsellors.