Indicators of Impact/Outcome

Indicators of Impact/Outcome provide a sign of how well you have achieved the changes you were hoping for as a result of your project. They are about measuring change. In other words they are a measure of the extent to which you have achieved your objectives and your longer term goal. Indicators of impact relate to your objectives, and indicators of outcome relate to your goal.

Usually indicators of impact are much easier to come up with because they are about more immediate changes you are seeking. Whereas measuring outcomes refer to large and long term changes. Goals are often written as broad statements of desired change, such as to decrease social isolation in a region, or reduce the incidence of domestic violence. They can also relate to a change in health status, such as reduced mortality, morbidity, or improved wellbeing.

Health income evaluation rarely occurs in small primary health care projects, due to the short term funding, complexity and difficulties of attributing project activities with long term outcomes. See below for more on Impact/Outcome evaluation.

Instead most projects focus on evaluating the impact of their project according to their objectives.

Examples of Impact/Outcome indicators:

  • Changes in awareness, knowledge, skills
  • Increases in the number of people reached
  • Policy changes
  • Changes in behaviour
  • Changes in community capacity
  • Changes in organisational capacity (skills, structures, resources)
  • Increases in service usuage
  • Improved continuity of care

To view the impact/outcome indicators on our example of a completed Program Evaluation Plan click here.


Process Indicators Examples