Congratulations to Sarah Brown

Congratulation to MHA graduate Sarah Brown who manages the Western Desert Nganampa Walytja Palyantjaku Tjutaku Aboriginal Corporation’s dialysis service, and to all involved on receiving the award in Indigenous Governance for 2016.

‘Before the Western Dialysis service was available, patients had to travel from remote communities to Alice Springs to get the vital treatment they needed.

For some it was a difficult trip and many feared they would die.

Now people know they can get help in their own communities from the mobile treatment centre.

The service began with the simple desire to get a dialysis machine to the remote Western Desert community Kintore, on the border with Western Australia, but the idea grew into something much bigger.’



Janny Maddern is moving on

After 8 years at Flinders Health Care Management, Janny Maddern, our Department head, is moving on. Janny has decided to take a retirement package, and will leave her position on Friday 26th August. We will be organising a continuing appointment for Janny to an adjunct (honorary) academic position, so she won’t be retiring completely.

After some rest and recreation, Janny plans to pursue completion of her doctorate on a full-time basis. Janny says this has been a very difficult decision but the University’s offer of retirement packages has provided the opportunity for her to attain this personal and professional goal. We are going to miss her leadership, her hard work, her commitment, her insights into how things work, and her support for all of us.

And now we are recruiting for a new Head of Health Care Management. Dr Mark Mackay has agreed to step into the role in the meantime. All of the HCM team will continue our work. Professor Arthur van Deth and Professor Judith Dwyer will continue to provide valuable support in the research, teaching and international programs. Melissa Lewis, a graduate of the program and former student member of the Advisory Board, has also joined Health Care Management in a part-time role.




Seminar by Professor Adele Marshall

Professor Adele Marshall, Queens University (Belfast, Northern Ireland) recently visited Adelaide as part of the research collaboration between the Cumberland Initiative and The Health Care Management Department arranged a seminar for Professor Marshall to present her health care modelling work to students and health care workers. Professor Marshall applies quantitative modelling methods to help better understand patient flow through health care systems. Dr Mark Mackay (Health Care Management) was awarded a Premier's International Research Fund Grant and is working with fellow members in on patient flow modelling. The UK Cumberland Initiative (see is the major research partner for the grant. For more information about please contact Dr Mackay (



Laura Boyle is studying towards her PhD

Professor Adele Marshall (Queens University, Belfast), Laura Boyle (Queens University, Belfast)  and Dr Mark Mackay (Health Care Management).

Laura is currently studying towards her PhD and is attempting to develop a generalisable model of patient flow. Adele and Laura are involved in modelling patient flow with Mark through the work of the Cumberland Initiative and



Australian Journal of Primary Health Prize for Best Research Paper

At the recent Primary Health Care Research Conference held in Adelaide on 29-31 July Dr Janet Kelly presented the process and findings of Stage 3 of the Managing Two Worlds Together Project in a presentation titled From the ground up - Aboriginal patient journey mapping tools for local and system-wide issues.  Professor Judith Dwyer and Dr Kim O Donnell with Professor Eileen Willis, Dr Tamara Mackean and Dr Brita Pekarsky co-authored the paper.

Dr Kelly was awarded the Australian Journal of Primary Health Prize for Best Research Paper at the end of the conference. This prize is awarded to the best paper relevant to the interests of the Journal.



Congratulations to Rebecca Doecke

Congratulations to Rebecca Doecke for being commended for her high academic achievement by the Chancellor of the University.  Rebecca qualifies for membership of the Flinders University Chapter of the Golden Key International Honour Society, an international network of academically talented students.


New Role for Ms Janny Maddern

A new structure for the Faculty of Medicine, Nursing and Health Sciences, and the School of Medicine was implemented in January 2014. Janny has taken on the responsibilities of Associate Dean of Flinders Health Care and Workforce Innovation (FHCWI) in the School of Medicine alongside her role as Head of Health Care Management. The Department of Health Care Management is a member of (FHCWI) and we are now part of a broader team involved in teaching and research in the medical program. However, we retain our own identity for education and research in health care management.

In Janny’s role as Associate Dean, she is working with a very committed group of academics. The new structure provides opportunities for learning from those working in related areas, potentially undertaking some joint projects and further developing education and research programs.


Professor Judith Dwyer, former CEO of Flinders Medical Centre and current Professor of Health Care Management at Flinders University Medical School, is the 2014 recipient of the Sidney Sax Medal.

Awarded annually since 1986, the Medal is named for Dr Sidney Sax, a leader in the development of health services policy and research in Australia. The award honours Professor Dwyer’s lifelong commitment to high quality health services in Australia, particularly in the area of Indigenous health. In announcing the award, Australian Healthcare and Hospitals Association CEO Alison Verhoeven recognised Professor Dwyer’s extraordinary dedication and achievements. ‘With more than 20 years’ experience in community, hospital and government settings, Professor Dwyer has earned huge respect among her peers and made an immeasurable impact with her research particularly focusing on health system governance and design, which has touched the lives of so many across Australia.’

Accepting the award, Professor Dwyer reflected on the strength of the Australian health care system, which allows all its citizens the dignity of being able to afford the health care they need. ‘In times like these, there is much to be done to defend Medicare and the principle of universal access that has served the Australian community so well.’

For further information, visit


Dr Mark Mackay and his colleagues recently modelled the potential impact of the introduction of the co-payment on the average time people may spend in Emergency Department.

This was published in The Conversation

The model was built to look at patient flow issues and highlights the ability of modelling to be used for examining policy, as well as operational issues.

(Other Flinders colleagues contributing to this article are Shaowen Qin and Dale Ward)


Dr Jean Murray on ABC Radio Life Matters Program discusses "Living Wills" or "Advanced Care Directives"

Dr Jean Murray was approached to lead the panel as the architect of the national Advance Care Directives Framework which was released by Health Ministers in 2011.

The South Australian Advance Care Directive Act which is based on the ACD Framework was passed unanimously by the South Australian Parliament in April 2013.  A new simplified Advance Care Directive form is being finalised and will replace South Australia’s Enduring Power of Guardianship, Medical Power of Attorney and Anticipatory Direction in July 2014.

Please visit the text in the Life Matters site at  You can listen to the discussion by downloading the audio.



Congratulations to Dr Sandeep Reddy, one of our PhD students, for being awarded Fellowship of the Australasian College of Health Service Management at the recent ACHSM National Congress in Canberra. He has successfully juggled full-time work, PhD studies, family life and the study involved in the ACHSM Fellowship program. We are delighted with his achievement. You can read more about Dr Reddy and his award in the ACHSM newsletter


Dr Mark Mackay joins the Health Care Management Team

We are delighted to welcome Senior Lecturer Dr Mark Mackay, BSc (Hons) BEc BComm PhD to our Department. Mark has more than 20 years’ experience in the design and implementation of practically guided research and analysis, with a strong emphasis on health services research, drawing on his studies in science, economics, commerce and psychology.

He is an accomplished multi-disciplinary researcher, strategic thinker and project manager with experience working across a range of industries, including health, economic development, parliament, treasury, education and new technologies. Mark has experience in teaching in a range of settings, and is looking forward to working with the talented and committed professionals and managers who are our students. 

Mark is a founding member of the Nosokinetics Collaboration, which is an international group of researchers and clinicians interested in improving the provision of health (and social) care services through the use of modelling. Mark says he is passionate about helping people to deliver effective health services through making use of their available data and evidence, or helping them to collect what is needed for the job at hand.



Dr Arthur van Deth, Director of Health Care Management International Programs, was recently awarded the International Education Excellence Award for Best Practice/Innovation for his involvement in the Flinders University Master of Hospital Administration (MHA) taught in China.

Congratulations Arthur on your well-deserved award.  You can read more about this International Award and of Dr van Deth's work on the Flinders Blog Site (click here) .

Congratulations to Arthur on his more recent successful appointment as Adjunct Professor in Health Care Management. He truly deserves this recognition for his exceptional work internationally and locally. He is highly respected both within the senior echelons of the University, by our off-shore partners and within Australia.

Articles of Interest

An article on change, "Anne-Marie changes daily" (PDF 424KB) , appears in the In-Business SA Magazine, Issue 65, June/July 2012, page 58. This was written by Master of Health Administration graduate, Anne-Marie Gillard, winner of the 2010 ACHSM and SA Health student prizes.

Current Health Care Management student Sarah Brown is the manager of The Western Desert Dialysis Project, which has been nominated for a Human Rights award.  Listen to the interview by Norman Swan on the ABC Radio National’s The Health Report at This project brings dialysis services to remote communities, which enables patients to stay with their families.

Professor Judith Dwyer hones in on an outbreak of ignorance in her latest article, "Wilful Ignorance: method of choice for implementation failure", republished from The Health Advocate in Crikey, October 2011.

Another article of interest "Is Casemix a neoliberal plot?" by Professor Judith Dwyer has been published in The Health Advocate, August 2011 Newsletter, Issue 10, page 21. Click on the link to access the article and scroll to page 21.

Professor Dwyer's article on ' Do we have the right to die? (PDF 263KB) ' in The Health Advocate, April 2011 Newsletter, p 20.

Professor Judith Dwyer discusses ' Recognition of Indigenous Australia (PDF 279KB) ' in The Health Advocate, December 2010 Newsletter.

Associate Professsor Peter Satterthwaite and Carol J Atkinson, 2010, " Using 'reverse triage' to create hospital surge capacity: Royal Darwin Hospital's response to the Ashmore reef disaster (PDF 173KB) ", Emerg Med J published online October 28, 2010.

Professor Judith Dwyer was interviewed by the Health Services Research Association of Australia and New Zealand recently. See 'Corporate Member Interview - Health Care Management at Flinders University' in the September 2010 Newsletter.

Professor Judith Dwyer gives some pointers on authority in the new system, ' Implementing Good Ideas (PDF 258KB) ' in The Health Advocate, August 2010.

Flinders Courses make China's Top Ten "Two Flinders University postgraduate courses taught in China have been chosen by the Chinese Ministry of Education as quality benchmarks in reviewing the hundreds of overseas-based courses offered in China". Click on the link to read more.

The Intergenerational Report: Judith Dwyer asks can baby boomers change the health and aged care future? (PDF 264KB) , The Health Advocate, April 2010, p33.

Professor Judith Dwyer recently contributed to the article Hospital Reform: Good in Parts which appeared in the ABC's The Drum Unleashed, on 5 March 2010.

Prescription for Managing Hospitals, The Australian, 23 September 2009, Higher Education Section, p.31.

Other publications of interest:

Student research publication
Prowse, L. and Coombs T. (2009). The use of the Health of the Nation Outcome Scales (HoNOS) to inform discharge and transfer decisions in community mental health services. Australian Health Review, February. Vol 33:1, pp13-18. Click on the title to read the abstract of a paper on community mental health care by Ms Liz Prowse, based on her work in the Master of Health Administration.

Experts Call for Health Reform
Options for reform of Commonwealth and State governance responsibilities for the Australian health system (PDF 315KB)  
Professor Dwyer and her colleague Professor Kathy Eagar prepared an options paper on governance reform for the National Health and Hospitals Reform Commission, August 2008.

The case for evidence-based policy:
Dwyer J (2008) Unwanted Pregnancy, Mental Health and Abortion:Untangling the Evidence , Australia and New Zealand Health Policy, 2008, 5:2.