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Consumer & Community Involvement

FHMRI Platforms Consumer Engagement

People with lived health experiences, as healthcare 'consumers', bring crucial insights to research.

Flinders Health and Medical Research Institute (FHMRI) strongly advocates for consumer involvement, recognising them as experts and valuing their input. 

FHMRI believes that collaborative research with consumers improves the real-world impact of their work, providing support for meaningful collaboration between researchers and consumers.

Consumer information 

Researcher information 

Further resources 

Contact our team 

'Consumers'

...refer to individuals using or intending to use the healthcare system, which includes their support network, such as caregivers or family members. This term is nationally recognised and adhered to in grant applications within our organisation.

'Consumer and community  involvement'

...involves the contribution of consumers at various levels, following guidelines from the National Health and Medical Research Council (NHMRC) and the International Association of Public Participation (IAP2) in health research and the healthcare system.

Information for consumers

FHMRI conducts research to expand our understanding of science, accelerate medical innovation, and promote healthy communities. Your experiences and insights can improve medical research and health outcomes.

Consumer involvement in research improves knowledge of health and disease, ensures comprehensive and inclusive perspectives, and helps improve healthcare delivery and policy.

Get involved as a consumer in health matters.

Your personal experience is valuable. Your insights are crucial for enhancing medical research and improving health outcomes.

Complete enquiry form 

Consumer and Community Involvement Steering Group (CCISG)

The Consumer and Community Involvement Steering Group (formerly the Consumer and Community Involvement Advisory Board [CAB]) at FHMRI promotes a vibrant research culture by actively involving consumers and the broader community throughout the entire research-to-translation process.

The objectives of the CCISG are to:

  • Provide advice on how to connect with and involve consumers in the research undertaken within the Institute
  • Provide guidance to research groups and individual researchers on strategies for engaging consumers in the design, conduct and translation of their research
  • Co-design and be involved in the implementation of annual CCI plans, together with FHMRI leadership and the Consumer Engagement Officer.

Meet our CCISG Members

Chris Trethewey (Co-Chair) keyboard_arrow_up

After 15 years working as an Adult Educator in Australia, Chris has had extensive community engagement experience in health, sanitation, hygiene and water-related issues in Indonesia (10 years), Vietnam and other South Eastern Asian countries (15 years).  With an Honours Degree in Agriculture and a Master Degree in International and Community Development, Chris is well aware of general research models and processes. For the past 4 years, Chris has been a member of the Southern Adelaide Clinical Human Resource Ethics Committee.  With lived experience as a 14-year survivor of prostate cancer, and 2-year survivor of throat cancer he has also been actively involved in a range of health consumer involvement activities with the South Australian Health and Medical Research Institute (SAHMRI), Cancer Voices, Peter MacCallum Cancer Centre in Victoria, and a range of individual research projects. 

Chris Trethewey
Dr Miia Rahja (Co-Chair) keyboard_arrow_up

Miia is an occupational therapist and clinician researcher in the Healthy Ageing stream at FHMRI. Her research focus is on improving care quality and outcomes for older adults, people living with dementia, and their families. She is recognised for her ability to build genuine connections and facilitate open communication among researchers, clinicians, patients, research participants, and the broader public.

Passionate about consumer engagement, Miia has extensive experience in involving consumers throughout the research processes. She has involved consumers in various aspects of the research process, including developing project plans, consulting on grant applications, serving on steering committees, conducting research focus groups, interpreting research findings, preparing plain language summaries, disseminating findings at academic events, and contributing to peer-reviewed publications.

Miia is committed to supporting others who seek to engage consumers in research, believing that her knowledge, skills, and experience align with her dedication to prioritising the interests and needs of the communities we serve.

Chris Trethewey
Dr Jean Winter (Researcher) keyboard_arrow_up

Jean is an early to mid-career research (EMCR) scientist representative on the CCISG. Her research includes investigation of cancer biomarkers to improve early detection and treatment outcomes for patients with gastrointestinal cancers. Although early in her career, Dr Winter brings to the CCISG many different experiences of consumer involvement and community outreach from over the years. This has included her time as a volunteer liaison officer with Cancer Voices SA to coordinate monthly walks with consumer advocates, research scientists and community volunteers. She was a panel member on the 2022 FHMRI Cancer Retreat Consumer Advisory panel, where she was involved in a panel discussion with other consumers to promote consumer and researcher involvement at FHMRI. More recently, she has connected with the Pancare Support Group in Adelaide to share her team's research and meet patients and survivors of pancreatic cancer. In 2023, Jean established the Bowel Health Service pancreatic consumer group to improve consumer involvement in pancreatic cancer research at FHMRI.

jean-winter-2023.jpg
Helen Radoslovich (Consumer) keyboard_arrow_up

Helen brings a wealth of experience in policy, planning, grant seeking and analysis after working in government (10 years), non-government (20 years) and private sectors (12 years). She holds an Honours degree in Pure Mathematics and Master’s degree in Applied Social Research, and has been involved in the course development and online course facilitation at the University of South Australia (3 years). Helen has been integral in the establishment of consumer involvement practices in large non-government aged care services and has been involved in several individual research projects. She sits on the Flinders Medical Program Board, Northern Adelaide Local Health Network (NALHN) Strategic Research Council, Registry of Senior Australians (ROSA) Consumer Advisory Committee, and University of Adelaide Animal Ethics Committee (Medical) as a Category C member.

helen-radoslovic-2023.jpg
Mario Corena (Consumer) keyboard_arrow_up

Mario has extensive knowledge and experience in Information Technology after 38 years as an IT Technical Consultant for finance and business sectors. He is a qualified Mental Health First Aid Trainer which has aided in his work with the Towards Zero Suicide Project (SA). Mario has been an avid volunteer, event organiser and fundraiser with a range of charities, hospitals, grant committees and community groups for over 25 years. He has been a valued consumer advocate for a range of organisations including research institutes, universities, local health networks, non-government organisations, Women’s and Children Health Network, Breakthrough Mental Health Research Foundation and Flinders Foundation. Mario shares his knowledge and support on the weekly mental health segment on community radio (Radio Italiana 531) and is a multi-award winner for community service (from newspapers, radio stations and financial institutes).

mario-corena-2023.jpg
Steven Pendry (Consumer) keyboard_arrow_up

Holding a Master of Engineering (Systems Engineering), Master of Applied Science (Physics) and Bachelor of Technology (Electrical Engineering), Steven’s career includes a background in research, 18 years in academia and 20 years in Defence Science and Technology Organisations (Edinburgh Laboratory).  He has served on various government and commercial boards and committees and worked overseas in the United States for the Department of Defence as well as publishing several professional papers.  In addition, Steven has engaged in his interest in swimming by being a volunteer for 25 years with the South Australian State Swimming Association and the national Australian swimming body. A 10-year survivor of Pancreatic Cancer, Steven is the founder of the SA Pancreatic Cancer Support group and is a consumer advocate for the University of South Australia’s Vascular Biology and Cell Trafficking Laboratory. 

steven-pendry-2023.jpg
Monique Bareham (Consumer) keyboard_arrow_up

Bachelor in Music Performance Elder Conservatorium 

Graduate Diploma in Education

Recently awarded Australian of the Year 2022, South Australian Local Hero and the Joy Noble Medal, Monique has been a dedicated Lymphoedema advocate drawing on her own experience of surviving cancer, living with cancer treatment-related lymphoedema as well as caring for a loved one with brain cancer. She was invited as a guest speaker at the 2022 Southern Adelaide Local Health Network (SALHN) research week and the 2023 Clinical Oncology Society of Australia (COSA)/Flinders Cancer Survivorship Conference. Monique’s advocacy was instrumental in the commissioning of a report into lymphoedema in Australia which she was invited to contribute to. This resulted in the recent release of the seminal AIHW report – ‘Towards an estimate of the prevalence of lymphoedema in Australia’. Currently, Monique participates in health research with the Multinational Association of Supportive Carer in Cancer (MASCC) International Delphi Consensus on measures to improve patient outcomes of Breast Cancer treatment-related Lymphoedema as an associate investigator. She is also a member of the PC4 Consumer Advisory Group and the SA Health Lymphoedema Compression Garment Advisory Group. Monique is the former president and patient advocate for the Lymphoedema Association of South Australia. Prior to Cancer, Monique's 15 year career spanned the Education and Public Sector where she held Senior Coordinator, Team Leader and Management roles.

monique-bareham-2023.jpg

Information for researchers

Consumer and community involvement in research has evolved over the years, with evidence showing the benefits to research outcomes and translation when including meaningful consumer involvement.

The evidence also shows an additional benefit of including consumers in the initial research design, often resulting in higher levels of involvement. Researchers can benefit from the added expertise of a consumer with a lived experience which can set your project apart from others. 

Contact the consumer engagement support officer

How can we help?

Working with consumers is new for many researchers, no matter how far into their careers. FHMRI Research Development and Support (RDS) offers consumer engagement support advice. Most funding bodies now include the requirement of involving consumers in research to qualify for funding. Funding bodies will look at how and at what level you involve consumers.

Examples of support from RDS Consumer Engagement:

  • Review of consumer involvement parts of the grant applications.
  • Creating expressions of interest for consumer representatives in grants or projects.
  • Introductions to consumers by facilitating meetings either in-person or online.

Resources for consumers and researchers

For access to additional information, resources, or support contact consumers@flinders.edu.au.

Statements from Research Funding Bodies

Involving people with lived experience of illness or health challenges (consumers) in health and medical research has become an essential and best practice approach. This approach is supported by funding bodies prioritising consumer and community involvement (CCI) in grant assessment criteria.

In Australia, key national funding bodies for health and medical research include the Medical Research Future Fund (MRFF) and the National Health and Medical Research Council (NHMRC).

Medical Research Future Fund (MRFF)

Principles for Consumer Involvement in Research: The Principles provide best practice advice on how to promote and strengthen consumer involvement in research, including implementation guidance.

National Health and Medical Research Council (NHMRC)

Statement on Consumer and Community Involvement in Health and Medical Research: The Statement aims to guide research institutions, researchers, consumers and community members in the active involvement of consumers and community members in all aspects of health and medical research.

Consumer and Community Engagement Resources

Direct Research Cost (DRC) Guidelines 2023

Consumer involvement is listed in the updated DRC Guidelines. 

Consumer and Community Engagement

Costs related to involving and engaging consumer and community representatives in the design, implementation, monitoring and evaluation of a Research Activity may be considered DRCs. This can include costs incurred for:

  • recruitment, training and support for consumers and community representatives throughout the Research Activity
  • remuneration for engagement in governance activities such as research advisory committees
  • language translation to support involvement by non-English speaking consumers and communities
  • dissemination and communication of research outcomes to participants, including via social and other media.

Resources for Researchers

Online Training keyboard_arrow_up
  • Consumer and Community Involvement (CCI) in Health Research Western Australian Health Translation Network (WAHTN). Duration – Approx. 30 minutes. Overview – A short introductory course covering the basics of CCI in research.
  • CCI and Grant Writing Western Australian Health Translation Network (WAHTN). Approx. 30 minutes. Overview – This short course assumes fundamental understanding of CCI in research. It will show how to include CCI in grant writing.
  • For Researchers: An introduction to CCI in health research Telethon Kids Institute. Duration – Approx. 1.5 hours. $75.00 excl. GST. Overview – A comprehensive course developed to support researchers and consumers work in partnership to plan and deliver research.
Webinars keyboard_arrow_up
  • Engaging with Consumers – Aiming for more than box ticking! Murdoch Children’s Research Institute (MCRI). Duration – 10 Minutes
  • Involving Consumers in Health and Medical Research – Partnership in Practice. Health Consumers NSW, Sydney Health Partners. Duration – 1.5 Hours
  • “What is Consumer-Led Research?” White Coats Foundation. Duration – 1.5 Hours
  • De-Mystifying CCI in Research (Two-Part Webinar) White Coats Foundation. Duration – 1 Hour per webinar
  • CCI in Clinical Trials (Webinar Series) Sydney Health Partners
    • Planning, Development and Design of Trials (with Consumers)
    • Practical Strategies and Lessons Learned
    • Consumer Advisory Panels
    • Reaching Diverse Communities
Additional Resources keyboard_arrow_up

Access the RDS-FHMRI SharePoint for resources, including: toolkits, guidelines, methods for involving consumers, reimbursement and budgeting, recruitment sources, plain language tools and more.

Resources for Consumers

Online Training keyboard_arrow_up

All training listed is free and self-paced.

  • Consumer and Community Involvement (CCI) in Health Research Western Australian Health Translation Network (WAHTN). Duration – Approx. 30 minutes. Overview – A short introductory course covering the basics of CCI in research.
  • For Consumers: An introduction to consumer and community involvement in health research Telethon Kids Institute. Duration – Approx. 1.5 hours. Overview – A comprehensive course developed to support consumers and researchers work in partnership to plan and deliver research.
Introduction to Consumer Representation (Video Series) keyboard_arrow_up
  • Health Consumer Leader Interviews (Health Consumers NSW) A set of short videos featuring interviews with Australian health consumer leaders.
    • First Consumer Representative Role and Role Model (8 minutes)
    • Advice for new consumers (5 minutes)
    • Most important attribute for consumer representatives? (3 minutes)
    • Consumer Leaders and Leadership (3 minutes)
Tools for Consumer Representatives keyboard_arrow_up

Commencement

  • Six Steps to becoming a Consumer Advisor (1 page, Health Issues Centre)
  • Onboarding Guide – Things to consider when joining a research project (1 page, SCPOR)

General Guides

  • Consumer Involvement Pack – How to get involved in health and medical research (Australian Clinical Trials Alliance)
    • Answers the following Frequently Asked Questions (FAQs):
      • What is consumer involvement in research?
      • What can I contribute to research?
      • Have I got the right experience to be involved?
      • What difference will I make?
      • What will I be expected to do?
      • What can I expect of the people who involve me in their work?
  • A Guide for Consumers Partnering with Health Organisations (Health Consumers QLD)
    • Covers the following topics:
      • The role of a Consumer Representative (page 14)
      • Your role and responsibilities (pages 15-16)
      • 10 reflective questions (page 17)
      • Ways of partnering (page 18)
      • Your wellbeing (page 27).

Language Guide

  • Language Guide for Consumer and Community Involvement (Health Consumers NSW). A glossary of terms commonly used when talking about consumer involvement in health research.

Contact us

FHMRI's Consumer Engagement is facilitated by the Consumer Engagement Support Officer.

Please get in touch if you are a consumer or researcher looking to get involved in research collaboration.

We are located at:

Flinders University
Sturt Road, Bedford Park, South Australia, 5042

consumers@flinders.edu.au

Recognition of Lived and Living Experience

We acknowledge people with lived and living experience of health challenges and ill-health; and the experience of those who are carers, families or supporters. We welcome and celebrate the contribution that these people bring to health and medical research.

Need help?

Contact Flinders Connect with all your enquiries. We are located on Level 0, Central Library, Bedford Park campus.

*Studying outside Australia? See information about calling from overseas

1300 354 633

Ask Flinders

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