Senior Project Officer HEO7
College of Education, Psychology and Social Work
With over a decade of experience spanning the education, healthcare, and non-profit sectors, I am a Senior Project Lead and Business Process Analyst who excels at driving process improvements and delivering strategic outcomes. My expertise lies in managing complex projects that enhance operational efficiencies, from streamlining student placement models in academia to integrating customer relationship management (CRM) systems within national organizations.
Throughout my career, I have demonstrated a unique ability to bridge the gap between business needs and technology, using data analysis to identify gaps and optimize processes. A core strength of mine is fostering productive stakeholder relationships, enabling successful workforce planning and governance implementation. I have led key projects that transform both back-end systems and front-end user experiences, ensuring that organizations are equipped to meet their strategic objectives.
I thrive in diverse and collaborative environments, bringing creativity and an analytical mindset to problem-solving. Whether working autonomously or as part of a cross-functional team, my passion for improvement and adaptability ensures that I can navigate change and deliver high-quality results.
Graduate Certificate, Management
Diploma, Project Management